Acceptance of electricity meter readings
Individuals from the 10th to the end of the month,
Legal entities from the 24th to the end of the month.
Call centre: 576-580 on weekdays from the 10th to the end of the month from 8:30 am to 6:00 pm without a lunch break and 24/7 via voice messages;
Website: etolem.kz (by contract number);
Telegram bot: ASTREKbot (by account number)
E-mail for communal services: odn@astrec.kz
Office at Imanova Street 11, weekdays from 8:30 am to 5:30 pm, Saturdays from 9:00 am to 1:00 pm